We survey every retail customer who makes a purchase at Reico Kitchen & Bath, be it one cabinet or a whole kitchen remodeling or bathroom remodeling project. We care and it is important for us to learn as much as we can about every customer experience, good or bad, to help improve the future experiences of new (and some current) customers.

We all know that the kitchen remodeling experience can take many twists and turns along the way. In most cases, you need to see the "before" in order to truly appreciate a beautiful new kitchen even more. As the pictures come in, sometimes the story unfolds right before your own eyes (and email in this case)...