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Is talking to a client a year later great customer service?
Normally we would all quick to be answer with an emphatic “NO!” But that’s not the case when you are talking about just checking in to see how everything is going. Most would be afraid to call, thinking they would only “rock the boat” or “stir up something”.
If these kitchen walls could talk…
They would say… • Why did you let the kids use the cabinet drawers as step stools? • Why did you put those scorch marks in the countertop?
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